Privacy Policy
Last updated: June 2026
This Privacy Policy describes how Quenby ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or make a purchase.
Information We Collect
When you place an order, we collect the following information to process your purchase:
- Name and email address
- Shipping and billing address
- Phone number (optional)
- Payment information (processed securely through Stripe and PayPal — we do not store your full credit card details)
When you browse our site, we may also collect non-personal information such as browser type, device information, and pages visited through standard analytics and cookies.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service inquiries
- To improve our website and shopping experience
- To comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
Third-Party Services
We use trusted third-party services to operate our business:
- Stripe and PayPal — for payment processing. Please refer to their respective privacy policies for details on how they handle your data.
- Meta (Facebook) — for conversion tracking and advertising purposes. You can manage your ad preferences through Meta's settings.
Cookies
We use cookies to maintain your shopping session and to measure advertising effectiveness. You can disable cookies in your browser settings, though this may affect your shopping experience.
Data Retention
We retain order information for as long as necessary to fulfill your order and comply with legal requirements. You may request deletion of your personal data by contacting us.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@quenby.com.
Contact
Questions about this policy? Reach us at support@quenby.com.